Frequently Asked Questions

Where do you ship to?

We currently ship Australia-wide. Free Delivery.

How long does delivery take?

For Australian orders, standard delivery is typically 2-8 business days depending on your location. New Zealand orders are typically 6-10 business days. View ourshipping policyhere.

Can I track my order?

Yes. Once your order is dispatched you will receive a tracking number via email so you can follow your delivery.

How to contact us?

Got a question? We'd love to hear from you.

Email: contact@cazana.com.au

We aim to respond within 1-2 business days.

Based Sunshine Coast, Qld 4557

What is your returns policy? 

If you are not happy with your purchase please contact us within 30 days of receiving your order and we will do our best to make it right. View ourrefund and returns policyhere

Are you a real person?

Very much so. Cazana was created by a woman (me) who loves to say active, does reformer pilates and shows up to parkrun. The AirToes™ Foot Reset System came out of my own experience with foot pain after years of being active. so yes, this product is personal. There is a real human behind every order.

Product FAQS

How long should I wear toe spacers each day?

Start with 2-5 minutes a day and see how your feet respond. As your toes and muscles adapt, gradually increase wear time up to an hour. Listen to your feet. There should be gentle pressure but never pain.

Can I wear toe spacers in shoes?

AirToes™ toe spacers are designed primarily for barefoot use at home. If you want to wear them in shoes, you will need a wide toe box shoe with enough room to accommodate them comfortably.

Are Toe Spacers Suitable for bunions?

Many people with bunions choose to use toe spacers as part of their foot care routine. Toe Spacers are designed to encourage natural toe spacing and support toe mobility and alignment. They are not intended to diagnose, treat, cure or prevent any medical condition. If you have concerns about bunions or ongoing foot problems, consult a qualified healthcare professional.

Will toe spacers fit my feet?

AirToes™ toe spacers are designed to fit most adult foot sizes. They are soft and flexible so they mould gently to the shape of your foot.

Are toe spacers latex-free and hypoallergenic?

Yes. AirToes™ toe spacers are made from a soft, flexible latex-free material and the resistance band is silicone. Both are hypoallergenic and skin safe.

How do I clean Cazana products?

Rinse with warm soapy water and air dry. Do not use harsh chemicals or put them in the dishwasher.

Can I use a massage ball for plantar fasciitis?

Yes. The AirToes™ massage ball can help relieve tension through the sole of the foot, which many plantar fasciitis sufferers find beneficial. Roll it slowly under the arch and heel for best results. If you have a diagnosed condition we recommend checking with your health professional before use.

How long before toe spacers work?

Everyone is different. Some people notice improved comfort within the first few uses. For meaningful changes to strength and alignment, consistent daily use over several weeks tends to deliver the best results.

What is the massage ball made of?

The AirToes™ massage ball is made from TPE (Thermoplastic Elastomer) with a textured spikey surface. It is intentionally hard and firm with no give — designed specifically to stimulate the sole of the foot and target deep tissue and fascia. If you are used to soft rubber massage balls, this one will feel different. That is the point.